
Mad Coffee • IOI Rio • Puchong
Most visitors return for the coffee, matcha drinks, and cakes, especially the chiffon varieties. The two-floor space has high ceilings, natural light, and plenty of charging points, making it a reliable spot to work or relax with friends. However, a small number of recent experiences soured when customers arrived near closing time (7 pm); staff reluctance to serve was expressed through visible frustration rather than courtesy, leaving guests feeling rushed or unwelcome despite the quality of what they ordered. Service consistency has room to improve, though many praise how staff answer questions about coffee and explain drink preparation thoughtfully.

